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How slo2 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use your slo2 account, how we store it, and what rights you have over it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteLive casino and slots
slo2 How slo2 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Cookies and Tracking We use cookies to keep your session active, remember your preferred language, and understand which parts of the lobby you visit most. You can manage cookie preferences through your browser settings at any time.
Account Security Your account is protected by password authentication and, where enabled, OTP verification sent to your registered mobile number. We flag unusual login attempts and may ask you to re-verify before processing a withdrawal.
Data Retention We keep your account data for as long as your account is open and for the period required by applicable law after closure. Transaction records linked to bKash, Nagad, or Rocket payments follow the same schedule.
Your Rights and Requests You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion of your account data. Submit requests via email or live chat with your account verification details ready.
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within two business days and will confirm receipt of any formal data access or deletion request.
Live Chat Open the chat widget from your account dashboard to speak with our support team directly. For privacy matters, have your registered mobile number or bKash-linked account detail ready to verify your identity.
Account Settings Some data preferences — like marketing communications — can be managed directly inside your account settings without contacting support. Log in, go to Profile, and look for the Privacy section.

Common Questions About Your Privacy on slo2

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email and our team will respond directly.

We collect your name, mobile number, email address, and the payment method you link — bKash, Nagad, or Rocket. We also log device type and IP address to secure your account and deliver the correct mobile experience.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who help us operate the platform under strict data agreements.

Contact us via email or live chat with your registered mobile number for identity verification. We will compile and send your data within the timeframe required under applicable law in your eligible region.

Yes. Submit a deletion request through email or live chat. We will remove or anonymise your data in line with our retention schedule, except where records must be kept for legal or regulatory reasons.

Payment transactions are processed through each wallet provider's own secure infrastructure. We store only the transaction reference needed to match a payment to your account — not your wallet PIN or full account credentials.

Access to slo2 and the applicability of this policy depend on your local law and eligible regions. If you are unsure whether the platform is available where you are, check the terms or contact support before registering.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.